We politely request that if anybody in your household has displayed symptoms of Covid 19 in the last 14 days, that you cancel or amend your appointment.
From Tuesday 23rd June we will be operating an appointment only system in store. We are aiming to keep fitting times as short as possible to reduce the risk of transmission between staff and customers.
Cleanliness and handwashing are an absolute priority for us and we will provide hand sanitiser for customers to use when entering the shop. Staff will wash their hands before and after every fitting and all our high touch areas including seating, foot measures, screens and card machine will be fully sanitised between appointments. All our play equipment has been removed for the time being to reduce infection risk. To minimise contact we kindly ask that payment is made by card where possible.
Customers should wait outside until their appointment time and adhere to social distance guidelines. We have reduced the number of families permitted inside the shop to a maximum of two at any time and ask that the family unit is kept as small as possible.
Stock will be handled by staff only at this time and any shoes that have been tried on will be sanitised between customers. Please bring socks with you to the appointment.
Lucy and the Muddy Frogs Team